Refund policy

Refund & Returns Policy

All sales are final. Each piece is handmade with care, making every item unique in its details. Because of this, I do not accept returns, exchanges, or cancellations once an order is placed. Please review product descriptions and photos carefully before purchasing.

I take great care in securely packaging each item to ensure it arrives safely. However, if your piece arrives broken, please contact me within 48 hours of delivery with clear photos of the damaged item and packaging. Depending on the situation, this may include a replacement or store credit. After 48 hours, I’m unable to offer any resolution.

If you have any questions before purchasing, feel free to reach out—I’m happy to help ensure you feel confident in your order.